General purpose application software performs common information processing jobs for end users but not in support of a specific purpose. Because they are significantly increases the productivity of end users, they are sometimes known as productivity packages. Example, word processing, and spreadsheet.
(Microsoft Word)(Microsoft Excel)
Function-specific application software is more limited in what it will do, but it usually goes that one thing much better than a general purpose program. You can use general purpose software for more purposes but limited capabilities for each purpose; but you can use function-specific software for few purposes but with greater capabilities for each purpose. Example, customer relationship management, enterprise resource planning, and supply chain management.
(FTrack Custormer Relationship Mmanagement)
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